We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
Shipping time varies by location. These are our estimates when you choose free shipping option:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||20-50 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
I love them so much there perfect!
The product that I received is exactly how its pictured in the photo. I am very pleased with the product and it truly fits true to size.
I wear a us 7.5 ; I ordered an 8 and they fit like a glove. No toes or heel is hanging off the shoe. I feel like Cinderella fr . The same as fashion nova
fast shipping your true sizelove it
perfect just like pictures
6 37 23.5 7 38 24 Love, Love, Love them. Perfect size. I ordered a size 6 as the length of my foot is 23.5 from heel to toe. really happy and extremely fast delivery.
beautiful shoes, exactly like in the picture. very recommended !
really beautiful shoes look just like the picture and it fits perfect the store is Nice and the shipping is very fast
received the item in 10 days only! The heels are exactly as described and even prettier in person! I highly recommend and will definitely order again!
C'est l'un des meilleurs articles de Aliexpress! Thanks so much!!!
Боже,они просто нереальные. Конечно не на повседневную носку,но на выход просто отпад.Идут размер в размер по таблице. Пришли достаточно быстро.