Worldwide Shipping

Autumn women flats sneakers shoes women slip on flat handmade boat shoes

8 reviews
100% of buyers enjoyed this product! 114 orders
()
30 days
SizeHeel to ToeChinese Size
422.535
52336
623.537
72438
824.539
92540
1025.541
112642
1226.543
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Easy returns and refunds
Free shipping worldwide


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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Wholesale and dropshipping

For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.

How long does shipping take?

Shipping time varies by location. These are our estimates when you choose free shipping option:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 20-50 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • you receive the wrong item
  • you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside the control of hershoeshop.com (e.g. not cleared by customs, delayed by a natural disaster).

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.

Real customer reviews

8 reviews
100% of buyers enjoyed this product!
5 stars
(8)
4 stars
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3 stars
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2 stars
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1 star
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Buyer
Review
D***d
verifed buyer
2 Jul 2019

I have purchased from your store many times now and once again I am very happy with the new shoes and the fast delivery. Thank you again.

Customer
verifed buyer
19 Jun 2019

Everything is wonderful, thank you very much to the store, the shoes came up perfectly, all as in the description. Guys well done, on sms answered, all the benefits to you.

S***o
verifed buyer
23 Apr 2019

Liked excellent size

C***e
verifed buyer
22 Apr 2019

Well made, and comfortable shoes. Packed well. Arrived 25 days from the date of purchase. Size chart is accurate.

M***a
verifed buyer
21 Apr 2019

Shoes fully correspond to the description, the size of the grid is correct. Soft, comfortable, neat. Delivery to vladimir. obl. Three weeks.

E***v
verifed buyer
20 Apr 2019

same as description

S***a
verifed buyer
25 Mar 2019

It came very quickly. i did not even expect. but unfortunately on my 40th is not enough. ((

A***n
verifed buyer
7 Feb 2019

Cool, soft. At 37-38 perfectly fit.

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