Worldwide Shipping

STQ women flats sneakers ballet flats oxfords slip on loafers casual silver boat shoes

13 reviews
100% of buyers enjoyed this product! 313 orders
30 days
SizeHeel to ToeChinese Size
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Wholesale and dropshipping

For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.

How long does shipping take?

Shipping time varies by location. These are our estimates when you choose free shipping option:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 20-50 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • you receive the wrong item
  • you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside the control of (e.g. not cleared by customs, delayed by a natural disaster).

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.

Real customer reviews

13 reviews
100% of buyers enjoyed this product!
5 stars
4 stars
3 stars
2 stars
1 star
verifed buyer
8 Jul 2019

Ordered in early june, received june 20 (in moscow). the shoes are pleasant, comfortable, inside like leather. I took 10 size per foot 25 cm-back-to-back, but the size is not specified anywhere.

verifed buyer
25 Jun 2019

As in the photo, until i wore it. They look good.

verifed buyer
5 Jun 2019

I order a second time. This is the best shoes with ali. Thanks to the store. I advise everyone.

verifed buyer
10 May 2019


verifed buyer
8 May 2019

On size 35 and a wide leg took the size 4. a little cramped, i hope to be carried. It smelled a little at first. Then the smell faded. Look cute.

verifed buyer
30 Apr 2019

With the size guessed, even with a socks can be worn. packed well, it came on time

verifed buyer
29 Apr 2019

The parcel arrived in moscow in 13 days. The quality is not bad, the insole is as if out of paper, but it can be pulled out, i do not think that it will last long, because completely out of dermantin, i think that my money is not worth it, we have shops with chinese things, so such there are even cheaper. The red price of them is 600 rubles.

verifed buyer
24 Apr 2019

The shoes are very beautiful, just like in the picture. Very comfortable, the size matches. There is a smell of glue, but i think it will fade. Packed in a tight bag with a pup and inside were nested bags with air that would not crumple anything. Delivery is fast. Very satisfied with the purchase.

verifed buyer
23 Apr 2019

The order is made on 28.03.19, received on 23.04.19. I make the order for the second time, everything is fine. Thank you.

verifed buyer
19 Apr 2019

Thank you מוכיר product great

verifed buyer
15 Mar 2019

Great product, great store!!

verifed buyer
14 Mar 2019

The parcel came in record fast time, slippers are beautiful and comfortable, 39r. -10. the store is conscientious and very attentive, thank you very much!

verifed buyer
27 Feb 2019

Quality is good. Took on the size more. It was possible probably for two :) but in general very satisfied

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